Lake Sumter Transmission

AVOID AT ALL COSTS!!! We took our 2006 PT Cruiser with intermittent shifting problems to Lake Sumter Transmission we were told we would need a rebuilt transmission at a total cost of $2,800-3,300 parts and labor. Since this was far more expensive than we were comfortable paying, and considering the problem was hit or miss we sought out a second opinion and went to TRANSMISSION PHYSICIAN in Eustis. I'm SOOOOOO thankful we did. It turns out our vehicle didn't need a rebuilt transmission for perhaps $3,000+ but rather a new ECM (engine control module) that ended up costing only $800 parts and labor. The car now runs as good as new. I can't stress enough to seek out a second opinion, especially when some places seem quick to want to replace the entire transmission rather than fully diagnosing the problem and thusly not unnecessarily wasting thousands on rebuilds when it's not necessary. Chad and the rest of the guys at TRANSMISSION PHYSICIAN are good, honest people and damn good mechanics with integrity so that to me is priceless.

People great....repairs/service are great. Bobby provides excellent service to everyone. And just a nice guy

Amazing company. The staff is compassionate and understanding. They did a very thorough job with my vehicle and I would, without hesitation, recommend them to anyone needing to have repairs made to their vehicle. I was very upset when my car broke down because it was unexpected and they were understanding and showed humility and empathy. Not many companies care about people anymore, they only care about money. But lake Sumter transmission was not like that, they were great. Thank you Ed and the rest of the staff.

Would refer to anyone.

great staff. excellent work, call ahead becuase you have to schedule appointment. They send reminder out on e mail also.

After charging us $4000 for a rebuilt Tranny and torque converter 2 weeks later it's leaking they said a line was loose, they "tighten it up". Started leaking again then they want another $1700 to replace torque converter Cooler because Mechanic Stripped the Nipple to Torque converter cooler by either over tighten or cross threated the line that attaches to the nipple. Then tried to fix by applying Teflon tape and reapplying oil line. Would not have had a problem paying to have new torque converter if they had been honest in the first place. Is this what I have to worry about shotty work with the tranny and torque converter also? What else was screwed up and put back together with tape? BBB is the next place I'm going to.

Pros. The service was done fast and well, great job. Cons. The part was overpriced at $150.00 of what I could have purchased elsewhere. That said I will still use their service again and be better prepared next time.

Honest.. knowledgeable and do wonderful work. Thank you