5

Where to start? I can't say enough about the dedication and professionalism of the staff at Lake Sumter Transmission, especially Brian who was assigned to work with me on my car and all the issues that came with it! I purchased a 1986 Special built Austin Healy barn find that had been sitting for almost ten years, barn finds are a good thing for the seller but can be a lot of work for the buyer as everything can rust, dry out and just plain cause havoc with all operable parts and this one has been no exception. Lake Sumter Transmission took on the challenge and began working on my AH dealing with the many issues it presented all while finding parts added to the nightmare, Brian was always open and honest with me throughout the process and went above and beyond to get my car operational and safe to drive. They did everything they could and when they reached a point where they were getting beyond their capabilities, they were honest with me and helped me find a shop that could complete the project. I would highly recommend LST to anyone with any vehicle type or issues and feel confident that they will also be totally satisfied!

5

A pleasure to do business with a shop with such integrity. Very knowledgable, customer focused and work beyond reproach. Would reccommend Lake Sumter Transmission for your transmission needs

1

Im very disappointed as I really thought I had found the right place to get my car fixed based on the reviews. When I called first thing I asked after giving them my car’s year, make and model was if they would be able to rebuild my transmission as I already know thats what it needs and they told me yes, just to find out when I bring it to them that they will not be able to rebuild it, hit me with an $8,000 quote to get a new transmission from Ford and then when I told them I couldn’t afford it because it was way over my budget they hit me with a $237.07 bill just to do a diagnostic which I didnt even get because I still do not know what is wrong with my transmission internally, they never made me aware that I would have to pay that amount if they didnt feel like doing the rebuild, because is truly possible specially for a dedicated transmission shop. Just seems like they are trying to get the most out of you as possible and easy work for them to just swap rather than have to rebuild. Just very disappointing. I do have to say the guys are very nice over the phone just not happy about the whole outcome and charge as I am a business owner and I will never tell a customer I can do something I can’t and then charge them that kind of money for it.

5

Outstanding experience, knowledgeable and professional will recommend them to anyone.

5

Lake Sumter Transmission does excellent work and there are the only place I trust to work on my truck, Ed the service Writer is very professional, knowledgeable and reliable to work with.

1

5

Don't work Brian and it seemed like he was very unconcerned about the second time I brought my truck in for issues of the $5,000 transmission that he put in

5

They have extremely good costomer service ,I just call to ask about if they do the tipe of work that I need and unfortunately no ,but they direct you very honestly .

Thanks so much for taking the time to write such kind words and let us know how we are doing. We have been in business since 1980 and we fix a lot of things but if its out of our wheelhouse, we know our community well and are happy to give referrals. Look forward to assisting you in the future Olga!

- Lake Sumter Transmission
5

Great family company to work with. They brought back the life of my car. Reverse was the main issue as it was worn and went out on me. They were efficient and clean. If you have a classic car they specialize in those as well.

5

Great customer service experienced here. Wasn’t quite sure what was wrong with my transmission and they did not give me a false assessment which could have been thousands of dollars. Appreciate the honesty and the attention given by Brian. Thank you!

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