Called to ask if they had seen any red flags on a car they had serviced under a past owner, that is now for sale at a small local car store in a different state. Young lady who answers the phones said, "We're not allowed to do that". You don't even know if you're "allowed" to do that or not. You just said that because you're miserable. If you were a happier person, you'd find out by asking your boss. And don't even give us a bullshit response that she "isn't allowed". This is a service that people do for each other in this industry -- I know; I work in it myself.
While you are technically correct that we could legally give out that information it is our company policy not to. If you are "in the business" there are avenues for you to see a vehicle history. We do report to CarFax and you can see the history there without me giving you my customers information. We hope you have a great day and understand our position on this matter.
- Lake Sumter Transmission