Lake Sumter Transmission
Mon - Fri: 8:00 AM - 5:00 PM
Lake Sumter Auto Repair
Mon - Fri: 8:00 AM - 5:00 PM
1

Called to ask if they had seen any red flags on a car they had serviced under a past owner, that is now for sale at a small local car store in a different state. Young lady who answers the phones said, "We're not allowed to do that". You don't even know if you're "allowed" to do that or not. You just said that because you're miserable. If you were a happier person, you'd find out by asking your boss. And don't even give us a bullshit response that she "isn't allowed". This is a service that people do for each other in this industry -- I know; I work in it myself.

While you are technically correct that we could legally give out that information it is our company policy not to. If you are "in the business" there are avenues for you to see a vehicle history. We do report to CarFax and you can see the history there without me giving you my customers information. We hope you have a great day and understand our position on this matter.

- Lake Sumter Transmission
1

Gave us an estimate in excess of $12,000.00 for a new transmission on our 2019 Ford Expedition. We went to an Orlando Ford dealer and paid $7800 for a NEW transmission with 3 year warranty. I had to wonder if they price gouge because they are in The Villages area?

In doing some homework on this we noticed that you gave Key Scales Ford in Leesburg the same review, with the same numbers. That is interesting to say the least. We tried to research you as a customer in our database but we had no success in matching your initials with customers in this time frame. We are not in The Villages but have lots of customers inside and outside of The Villages. We are a family owned business and our reputation speaks for itself . Taking advantage is not how we operate, if you are a real customer feel free to contact our office to discuss further.

- Lake Sumter Transmission
5

Excellent work, very professional, did a great job, in and out in a timely manner.

Thank you for the kind words, Ryan! We're delighted that you had a positive experience with us. Our team takes great pride in providing professional and efficient service to our customers. Should you need anything in the future, please don't hesitate to reach out. We look forward to continuing to earn your business!

- Lake Sumter Transmission
5

Friendly, prompt service with full explanations of what needed to be done.

Thanks so much Marlene, we really appreciate the awesome rating and review! . Digital inspections are just one of the technologies that we have invested in to make transparency a great tool for our customers to know what is going on with their vehicle. We look forward to continuing to earn your trust each time you choose us, we won't take it for granted!

- Lake Sumter Transmission
5

Truly, one of the very best professionaly run repair shops in the business honesty knowledgeably and reliability. If youre not here you may be in the wrong place. Do give them a try they wont disappoint.

Vic we appreciate the high praise and awesome rating! As a family-owned business since 1980 our belief is that when we take care of our people by giving them the professional tools to grow, they take even better care of our customers! We look forward to continuing to earn your trust, every time!

- Lake Sumter Transmission
5

This is our second time working with Lake Sumter, they were quick and efficient and had our vehicle turned around the next day. Dan was very knowledgeable and answered all of my questions. We were glad we could drop off and pick up after hours as to not interfere with our work schedule.

Thanks for the kind words and fantastic rating Lyndsay, we appreciate it! We are always looking for ways to improve our customer experience and work schedules are real life issues that we are happy to help accommodate. We look forward to continuing to earn your business in the future!

- Lake Sumter Transmission
5

Thank you for leaving us a 5-star review, Clay! We are happy to hear that you had a positive experience with our company. We strive to provide excellent service to all of our customers. If you need any further assistance, please don't hesitate to reach out to us!

- Lake Sumter Transmission
5

Very professional, courteous and had vehicle back in a timely manner.

Thank you, Mark, for the perfect rating! We're thrilled to hear about your positive experience. Our team takes pride in their professionalism and excellent customer service. We understand the importance of timely repairs, and we're glad we could meet your expectations. If you have any more automotive needs, don't hesitate to reach out!

- Lake Sumter Transmission
5

Thank you for the wonderful rating, Dana! We are delighted to know that you had a great experience with us.We look forward to continuing to earn your business!

- Lake Sumter Transmission
5

We were on the road traveling and had a small transmission issue. The staff and everyone concerned were so friendly and knowledgeable and a blessing to find while on the road took care of our problem at a very fair and reasonable price

Thank you for choosing us to address your transmission issue while on the road. We're thrilled to know that our friendly and knowledgeable staff provided a great experience. We pride ourselves on offering fair and reasonable pricing. Safe travels, and we look forward to serving you again!

- Lake Sumter Transmission
700 S 14Th Street Leesburg, FL 34748 (352) 787-4640
3410 US Hwy 441 Fruitland Park, FL 34731 (352) 787-4640
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